Welcome to Gleeserve Technology Pvt. Ltd.
We are steadily growing IT service provider, with diverse service and support scope. Backed with significant IT experience our team understands the importance of prompt delivery and swift support requirements of the existing world. Understanding your business need is our prime focus while devising a intelligent support model is our goal to deliver experience that out performs.
ABOUT US
We are a committed group of diverse IT professionals, support analysts, solution architects and system engineers with a passion to provide world class IT services.
We believe in building trust based and transparent relationship with our customers by providing best IT services and support. We focus on continuous improvement, service quality constantly to ensure customer delight.
We have significant experience in service and support industry and are extremely efficient in understanding the customer needs and executing plans to perfection to meet their requirement.
We nurture the existing processes and enhance the quality of IT service provided to our clients. Our team aspires to serve our customers to expand their business to greater heights and move into new horizons.
We believe in building trust based and transparent relationship with our customers by providing best IT services and support. We focus on continuous improvement, service quality constantly to ensure customer delight.
We have significant experience in service and support industry and are extremely efficient in understanding the customer needs and executing plans to perfection to meet their requirement.
We nurture the existing processes and enhance the quality of IT service provided to our clients. Our team aspires to serve our customers to expand their business to greater heights and move into new horizons.
MISSION, VISION AND VALUES
Mission
Being your trusted IT partner to achieve meaningful results, ensuring reliable support to meet your business goals
Vision
Make "IT" Delightful
Values
Integrity is our virtue
Customer Focus being our Forte
Customer Focus being our Forte
SERVICES
 | Process ManagementWe have been supporting our customers to establish & streamline the request management process, manage standard and non-standard requests ensuring timely delivery. We help to identify and correct process gaps by suggesting enhancements for all ITIL based processes with an aim to attain improved efficiency for our clients.
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 | Leverage The CloudCloud enables new and flexible operating models with agility to compete in a dynamic world. We help our clients migrate to Amazon AWS cloud platform using a secure and agile lift-and-shift automation tool and provide a seamless migration journey from on-premise to cloud infrastructure.
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 | Database ServicesData is the biggest asset for any organization, we help to manage and maintain your data in the best possible way. Our expert Database Administrators excel in supporting standalone, partitioned and High Availability (HA) solutions for databases. We have proven skills to manage, deploy and support complex database architecture. Our regular maintenance, proactive monitoring, and precise alerting methodology will aid in achieving desired availability, improved performance, and business continuity.
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Testimonial
Request creation, vendor management and internal billing queries are handled in a smooth way but more important is the effort which is taken to keep deadlines and identify issues before those are jeopardizing time lines.
Regional IT Manager,
Swiss and Alps Region, EMEA
Regional IT Manager,
Swiss and Alps Region, EMEA
Extremely professional and making my life a lot easier! The teams customer-oriented way of working and solving problems quickly have helped the business community a lot.
Regional IT Manager,
EMEA (North)
Regional IT Manager,
EMEA (North)
I didn’t really feel this as a service provided by another company, but my trusted co-workers and friends. It’s a great pleasure to work with the team since the first week of my journey, and the team is always here to help me to sort out things and get the process roll. I really feel I have someone to cover my back.
IT Infrastructure and Operations Manager,
China
IT Infrastructure and Operations Manager,
China
I’m very appreciative for the support that the team had provided me during the past 2 years since Thumbs up for the great services and dedicated team!
Regional IT Manager,
APAC
Regional IT Manager,
APAC
I am pleased about the speed to raise the necessary requests and also about the regular follow-ups and sorting billing challenges. I confirm again that I am very happy with your team. I save a lot of time and see the request-mgmt. in very good hands.
Regional IT Manager,
EMEA (Central)
Regional IT Manager,
EMEA (Central)
First let me not consider you just the "Request Management Team" as your service goes beyond just managing the request. It is difficult to express my gratitude in words for the exceptional level of support from your team to regional IT. Last but not least, heartfelt thanks to all of you.
Regional IT Manager,
EMEA (South)
Regional IT Manager,
EMEA (South)
For two and a half years I had the pleasure of working with this team and the experience is extraordinarily good. The technical competence of the team also increases the fulfilment of business requirements and adherence to the design standards of the company. During a long career of interaction with this kind of organizations/ teams providing support, Gleeserve stands out as outstanding.
LAN/ WLAN Service Manager,
Central Service Delivery
LAN/ WLAN Service Manager,
Central Service Delivery
Organizational Certifications
QMS
ISO 9001:2015
ISO 9001:2015
ISMS
ISO 27001:2013
ISO 27001:2013
